1. Shipping Destinations

We ship to all European Union (EU) countries and selected international destinations.

2. Shipping Methods & Delivery Times

We offer multiple shipping options to ensure reliable delivery of your order.

European Union:

• Standard EU Shipping: 3–7 business days
• DHL Express: 1–3 business days

International Shipping:

• Standard International Shipping: 5–10 business days
• DHL Express: 1–5 business days, depending on location

Delivery times are estimates and may vary due to customs processing or carrier delays.

3. Order Processing Time

All orders are processed and shipped within 1 business day after payment confirmation. You will receive an email confirmation with tracking details once your order has been dispatched.

4. Shipping Costs

Shipping costs are calculated at checkout based on your location and selected shipping method.

5. Customs, Duties & VAT

For orders within the EU, prices include VAT, and no additional customs fees apply.

For international orders outside the EU, customs duties, taxes, and import fees may apply. These charges are determined by your country’s regulations and are the responsibility of the recipient.

If you are unsure about possible charges, please contact us before placing your order.

6. Lost or Delayed Shipments

If your order is delayed or lost in transit, please contact us at info@japebo.eu. We will work with the carrier to resolve the issue as quickly as possible.

7. Contact Information

For any shipping or delivery inquiries, please contact our support team:

Email: info@japebo.eu