1. Company Information

This website, Japebo.eu, is operated by Ib Trading ApS.

Registered Address: Fabriksvej 9A, DK-4200 Slagelse, Denmark

Company Registration Number: DK37759392

VAT Number: DK37759392

Contact Email: info@japebo.eu

2. Scope

These Terms & Conditions apply to all purchases made through Japebo.eu by customers within the European Union (EU) and other supported regions.

3. Contract Formation

All product listings on Japebo.eu serve as a non-binding invitation to order. A contract is only formed when we confirm your order via email or dispatch the goods.

If you need assistance placing an order, please contact us at info@japebo.eu. We can generate an order and provide a secure payment link for authorization.

4. Prices & Payment

All prices on Japebo.eu are displayed in Euro (€) and include applicable VAT for EU customers. The total price at checkout includes all applicable taxes and no additional VAT will be charged upon delivery.

Accepted Payment Methods:

• Credit & Debit Cards (Visa, Mastercard, American Express, Discover)
• PayPal & PayPal Express
• Klarna (Invoice, Direct Payment, Split Payment)
• Apple Pay & Google Pay
• SEPA Bank Transfer (for prepayment orders)

5. Shipping & Delivery

We deliver to all EU countries and select international destinations.

Delivery Times:

• EU Standard Shipping: 3–7 business days
• Express Shipping (DHL Express): 1–3 business days

Shipping costs are displayed at checkout and vary depending on the delivery location.

6. Returns & Refunds

Customers have the right to withdraw from their purchase within 14 days from the date of delivery, in accordance with EU consumer protection laws.

Full details can be found in our Returns & Refunds Policy.

7. Warranty & Liability

Our products are covered by the EU statutory warranty of 2 years. If you receive a defective or faulty product, you are entitled to a repair, replacement, or refund.

8. Dispute Resolution

In the event of a dispute, customers may contact us directly at info@japebo.eu.

Alternatively, customers may use the EU Online Dispute Resolution (ODR) platform, available at https://ec.europa.eu/consumers/odr.

9. Governing Law

These Terms & Conditions are governed by the laws of Denmark, and any disputes shall be subject to the jurisdiction of Danish courts.

10. Final Provisions

If any provision of these Terms & Conditions is found to be invalid, the remaining terms remain unaffected.